The Fengyuan Pharmacy Xuancheng Lingxi Road Chain Store,which opened on September 28th last year,is a convenient community store in the Xuancheng branch,with a small business area and only three female employees.However,they drew beautiful and handsome pictures on this small counter in the service park of the chain store-ordinary positions with extraordinary achievements,becoming the three flowers that Fengyuan Pharmaceutical opened up in the chain store of Anhui South Pharmacy.

　　The store is surrounded by towering buildings,bustling transportation,numerous enterprises and institutions,and groups of white-collar and blue-collar workers.Faced with such a high consumer group,the store has been focusing on optimizing its product structure since its opening,and has put in great effort in service.The three employees fully utilize their professional knowledge to provide professional services to customers and create brand articles.

　　Sincerity is the foundation of service.The three female employees of the store are thinking and exerting themselves in one direction at work,persisting in carrying out convenient and beneficial service activities,and tirelessly taking blood pressure measurements for customers;Provide patient answers to customer inquiries and medication guidance;Carefully register the shortage of drugs,and immediately notify customers when the drugs arrive in a timely manner,so that customers deeply feel that Fengyuan Pharmacy is indeed thinking for them everywhere and putting their interests first.A laid-off employee living near the store is a master,and both husband and wife suffer from diseases such as hypertension and hyperlipidemia.Recently,Master Si"s lover unfortunately suffered from cerebral thrombosis and was hospitalized for 7 days for intravenous drip treatment.Due to the fact that both husband and wife are currently members of the community"s subsistence allowance system,and their daughter is currently attending a university in another city,with a relatively poor family background.During their hospitalization,they have already spent over 3000 yuan and are under great financial pressure.Therefore,the master ordered their loved one to be discharged early and wants to continue water treatment at home.So,he came to the store with a prescription issued by the hospital and requested to purchase seven days of medication such as Mailuoning,intending to receive treatment at a community health station.The shop staff carefully registered the shortage of drugs for the master.With the strong support of the company"s distribution center,the various drugs registered by the master were quickly delivered to the store.After the store inspected the drugs,the master was immediately notified to come and pick them up.When Shifu paid the money,he was first surprised,and then excitedly and heartily exclaimed,"So many drugs are only over 300 yuan?!So cheap!"From then on,Shifu became a volunteer propagandist for Fengyuan Pharmacy.In the community near the store,he personally felt and personally said,promoting the genuine products and affordable services of Fengyuan Pharmacy everywhere,The couple also became loyal customers of Fengyuan Pharmacy.

　　The sincere service provided by female employees of Fengyuan Pharmacy"s Xuancheng Lingxi Road chain store has won high trust and praise from many customers.At the same time,their professional service has also helped solve problems for many customers.A bureau leader living near the store has been suffering from suppurative otitis media for many years and often comes to the store to buy ear drops and anti-inflammatory drugs.However,the condition has only been temporarily controlled and has not been cured,which makes him very distressed.Three female employees used their accumulated clinical experience to personally purchase several traditional Chinese medicines from Meixi Road store in Fengyuan Pharmacy,and ground them into powder by themselves,combined with ear drops to enhance treatment.The employees personally drugged him every day,and after more than two weeks of persistence,the condition of this"bureau level"customer improved.He highly praised the diligent and responsible spirit of Fengyuan employees towards customers and became a"bureau level"customer of Fengyuan Pharmacy.

　　Enthusiastic service,every drop shows the spirit.In the spirit of being highly responsible for customers,the employees of this store treated customers as family members in everything they did in just a few months,putting customers at the center and convenience at all times.They rooted in the community day and night,and the membership of the store quickly grew to nearly 300 people,cultivating a stable and loyal customer base.Three ordinary female employees of Fengyuan Pharmacy"s Xuancheng Lingxi Road chain store are constantly practicing the company"s mission of"connecting thousands of households and caring for the health of the people"with their ordinary practical actions.(Gu Songlin,Manager of Xuancheng Branch of Fengyuan Pharmacy)